Pre-Sale Service
In the warranty period, if the customer cannot deal with the problem (whatever the reason), once the customer ask, we will give feedback within 2 hours. If need our technician to the scene, in the province within 24 hours, outside the province within 48 hours. In addition to the special assertion, the warranty period for the equipment is 1 years. During the warranty period, if the equipment is unused improperly, we are responsible for free maintenance. We provide life-long technology service and spare parts supply
The company project department does not visit customers regularly, checks the quality of the service, listens to the opinions and suggestions of the customers, ensures the quality of service, and lets you really enjoy your rights and interests.
Ensure the interests of the customers so that the customers can get the maximum satisfaction. ifcustomers have dissatisfaction, can directly call the hotline to give the complaint feedback.In the warranty period, if the customer cannot deal with the problem (whatever the reason), once the customer ask, we will give feedback within 2 hours. If need our technician to the scene, in the province within 24 hours, outside the province within 48 hours. In addition to the special assertion, the warranty period for the equipment is 1 years.
What do you need to help you?
If you need help before you buy, please contact us, we will recommend the production line that suits you more according to your actual situation, as well as the corresponding quotation and a series of services.
After-Sale Service
Training
After the arrival of the equipment, we will have professional technician to do the operate and related technical training for the relevant personnel in the customer area, ensure that the persons participating in the training have a comprehensive understanding of the performance of the equipment, and master the operation methods and maintenance methods.
After service
In the warranty period, if the customer cannot deal with the problem (whatever the reason), once the customer ask, we will give feedback within 2 hours. If need our technician to the scene, in the province within 24 hours, outside the province within 48 hours. In addition to the special assertion, the warranty period for the equipment is 1 years. During the warranty period, if the equipment is unused improperly, we are responsible for free maintenance. We provide life-long technology service and spare parts supply.
Inspection and supervision
The company project department does not visit customers regularly, checks the quality of the service, listens to the opinions and suggestions of the customers, ensures the quality of service, and lets you really enjoy your rights and interests.
Service quality management
Ensure the interests of the customers so that the customers can get the maximum satisfaction. ifcustomers have dissatisfaction, can directly call the hotline to give the complaint feedback.
